Tuesday, 30 September 2014

Get On the Same Page with Internal Stakeholders

Authored by Mickey North Rizza

We’re starting a new blog series called “Get on the Same Page” where we’ll discuss tips, techniques and benefits of better aligning with the groups of people that procurement comes into contact with every single day. Stay tuned and let us know what challenges you’re facing!

Who’s your internal advocate?

If you draw a blank on that question, it’s time to start making some changes.


Gaining internal advocates allows you to bring new perspectives into the procurement process, which often times can unveil new options and solutions to explore. It also opens up new world of insight into what matters to your stakeholders, and how procurement can deliver the results that they want to see.

Many procurement organizations find that the number one road block to gaining internal advocates is that they’re unable to effectively promote their accomplishments and prove their value to each department. Sound familiar? Here is a four step process that we’ve created to help procurement “show off” to their internal stakeholders:

1. Find out what your stakeholders think about procurement’s role and performance.

2. Set incremental goals to deliver quick wins that instantly build credibility and trust.

3. Explain procurement’s successes using language that each stakeholder will care about – finance cares about profitability, marketing wants new ways to have a bigger budget, etc.

4. Implement a repeatable internal communication plan so stakeholder engagement becomes a continuous process.

Interested in diving deeper into each of these steps? Download “Four Steps to Promote Procurement Success and Cultivate Internal Advocates.” What have you got to lose?

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