Monday, 15 April 2013

Why Procurement Projects Fail: Internal Barriers

Authored by John Shaw

Five of the top eight barriers in transformation identified by a Deloitte survey of Fortune 500 CIOs are directly related to change management – employee resistance, inadequate sponsorship, non-compelling business cases, skills gap, and a lack of a plan.

CPOs can overcome these barriers if they understand:
  • Why big ideas or new processes fall short
  • What triggers the failures
  • How to prevent roadblocks from limiting your vision
Here’s a look at the first two barriers and how CPOs can address them:
Employee resistance. Change is hard; it needs to be approached as a process not an event. Identifying all impacted parties from the start and making them part of the change process will help ease the transformation and gain their compliance. Articulating the reason behind any change, large or small and, most importantly, what’s in it for them can go a long way in winning over skeptics. If you want to learn more on how to design a program to overcome resistance, listen to the following video on ‘A Practical Approach to Change Management'

Inadequate project sponsorship at the executive level. Executive support (or lack thereof) can make or break a project. The best way to ensure you have the necessary support is to make it easy for them to get onboard. Help executives celebrate the team’s successes, and use metrics to call attention to roadblocks where you need support. It will paint a clear picture for the Sponsor on where they can help.

Stay tuned for more insight on why projects fail.

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